Know Before You Go

Payments & Deposits

To book your reservation with Chugach Powder Guides we require a 25% deposit at time of reservation with the remaining balance due 120 days prior to the ski date. If the reservation is made less than 120 days prior to the first day of the skiing date, payment is due in full.

Failure to pay the final balance by the due date will result in the cancellation of your reservation, and no refund will be given.

When booking for other guests, the individual or party paying is responsible for all the policies and details in this contract.

CPG accepts all major credit cards, wire transfers, ACH payments, PayPal and checks. Please contact our office for additional information.

Cancellation Policy

We do everything we can to accommodate our guests’ needs, changes, and unforeseen mishaps. Due the lead times required to effectively manage helicopter contracts and the costs associated with hospitality and guiding, cancellations are difficult to accommodate.

Chugach Powder Guides requires written notice of cancellation via acknowledged email. All 4 Day Semi-Private Package and Private Charter trip deposits are non-refundable. Heli Day Skiing trip cancellations will receive a 95% refund of all monies on your account up until 45 days prior to your ski date; within 45 days all monies on account are non refundable.

Grouping and Weights

We ski in groups of 4 guests and 1 guide. Many groups book in multiples of four clients. For individuals and groups of three or less, we do our best to match you with riders looking for a similar experience by using information from our reservation form. If we cannot find a proper group for you, we may not take your reservation. We don’t guarantee groupings, and all groupings can change as late as the morning of a fly day.

A primary limitation of helicopters is the weight they can carry. When stating your weight at the time of booking, please provide an accurate ‘heli-weight’ (weight with your boots, outerwear,helmet, gloves, and goggles but not skis). Upon arrival, all guests will be weighed in their ski gear. The maximum weight of a group of 4 is 840lbs, if the average weight of the guests in a group of 4 is more than 210 lbs, we will likely have to split the group and may not be able to take the booking. If a guest’s given weight at the time of booking is 250 lbs or more, they will be required to purchase an additional seat ahead of time (empty seats are sold at a discounted rate). Once weighed at our facility, if a guest’s heli-weight is 250 lbs. or more, and they did not buy an extra seat, is unlikely that we will be able to take them skiing. There will be no refunds in this case.

After tallying weights, we reserve the right to split groups to configure the total weights appropriately.